Sarah

Does a Network Backbone Within an SD-WAN or SASE Solution Really Matter?

Does a Network Backbone Within an SD-WAN or SASE Solution Really Matter?

If you’ve read my article on SD-WAN architecture types, you’ll know that the main difference between a gateway- and POP-based SD-WAN solution is a network backbone connecting the POPs. In that post, I gave a brief description of the scenarios in which this network backbone would be beneficial, but I’ll dive a bit deeper here. […]

SASE Features and Who Can Benefit From Them

SASE Features and Who Can Benefit From Them

The term “SASE” started off as an allusive acronym that was hard to define and even harder to understand. SASE isn’t necessarily a product or a one-size-fits-all solution. SASE is a framework, and while it’s comprised of different network access and security features, those features may vary from provider to provider. It has always been […]

SASE VS. SSE: How Do They Differ?

SASE VS. SSE: How Do They Differ?

If you thought the world of technology was out of acronyms to create, you thought wrong. Following SASE, Gartner introduced the term “SSE”, or Security Service Edge. In this article we’ll discuss how SSE differs from SASE and what types of companies should be considering it. Before I get started, if you aren’t familiar with […]

UCaaS in a Retail Environment

UCaaS in a Retail Environment

Unified Communications as a Service (UCaaS) can be deployed in just about any industry. As long as employees communicate with one another, there is a need for a UCaaS platform. However, the specific functionality required might differ between verticals. Let’s talk about the retail industry, specifically. Most retail brands have a corporate office somewhere. These […]

SD-WAN Architecture Types + When to Use Them

SD-WAN Architecture Types + When to Use Them

I’ve spent the last two years studying the different types of SD-WAN technologies, interviewing the providers that offer them, and recommending solutions to our clients based on their unique needs. In all this research, my team and I have classified three main architecture types: edge, gateway, and POP (point of presence). Of course, things can’t […]

CCaaS Providers: What to Consider Before Choosing a Cloud Contact Center Platform

CCaaS Providers: What to Consider Before Choosing a Cloud Contact Center Platform

To put it lightly, CCaaS (Contact Center as a Service) blew up when companies were forced to work from home. Think about it – companies with antiquated contact center infrastructure used to require agents to be in the office to take or make phone calls. How are they expected to work from home? CCaaS was […]

The Truth About SASE: Everything You Need to Know

The Truth About SASE: Everything You Need to Know

SASE stands for Secure Access Service Edge and it’s the newest buzzword being thrown around the network and IT industry. It’s one of those terms that everyone claims to be, few know what it actually entails, and even fewer truly know if they need it. That’s where this post comes in. We’re going to talk […]