After being forced to accommodate remote workers, companies realized that their workforce is even more productive when working from home. Here are the technologies businesses should consider to support their remote workers.
To put it lightly, CCaaS (Contact Center as a Service) blew up when companies were forced to work from home. Think about it – companies with antiquated contact center infrastructure used to require agents to be in the office to take or make phone calls. How are they expected to work from home? Let’s discuss what to consider before choosing a CCaaS provider.
SASE stands for Secure Access Service Edge and it’s the newest buzzword being thrown around the network and IT industry. It’s one of those terms that everyone claims to be, few know what it actually entails, and even fewer truly know if they need it. That’s where this post comes in. We’re going to talk about what exactly SASE is, what it includes, and who needs it.
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After being forced to accommodate remote workers, companies realized that their workforce is even more productive when working from home. Here are some technologies to consider for businesses’ remote work strategy.
Unified Communications as a Service (UCaaS) can be deployed in just about any industry. As long as employees communicate with one another, there is a need for a UCaaS platform.
I’ve spent the last two years studying the different types of SD-WAN technologies, interviewing the providers that offer them, and recommending solutions to our clients based on their unique needs.
To put it lightly, CCaaS (Contact Center as a Service) blew up when companies were forced to work from home. Think about it – companies with antiquated contact center infrastructure
SASE stands for Secure Access Service Edge and it’s the newest buzzword being thrown around the network and IT industry. It’s one of those terms that everyone claims to be, few know what it
I usually like to descibe UCaaS, or Unified Communications as a Service, as the Netflix of telephony. Think about Netflix for a second. Most of us aren’t going to Walmart or Tartget to buy
MAKING understanding technology EASIER (AND MORE FUN!)
I found myself in the world of cloud technology over three years ago. I built my knowledge of UCaaS, CCaaS, SD-WAN, SASE, and more from the ground up with the help of an incredible team. Now, I’m sharing that knowledge with you!
THE GIRL BEHIND THE WORDS