To put it lightly, CCaaS (Contact Center as a Service) blew up when companies were forced to work from home. Think about it – companies with antiquated contact center infrastructure used to require agents
MAKING cloud technology easier to understand
I found myself in the world of cloud technology five years ago. I built my knowledge of UCaaS, CCaaS, SD-WAN, SASE, and more from the ground up with the help of an incredible team. Now, I’m sharing that knowledge with you.
THE WOMAN BEHIND THE WORDS