To put it lightly, CCaaS (Contact Center as a Service) blew up when companies were forced to work from home. Think about it – companies with antiquated contact center infrastructure
MAKING understanding technology EASIER (AND MORE FUN!)
I found myself in the world of cloud technology over three years ago. I built my knowledge of UCaaS, CCaaS, SD-WAN, SASE, and more from the ground up with the help of an incredible team. Now, I’m sharing that knowledge with you!
THE GIRL BEHIND THE WORDS